Seychelles
Seychelles FCP Complete Programme
The free Primer plus all six courses: the entire customer-journey series, from marketing to governance.
15
1
Securities Dealer AML/CFT Bundle
Compliance Training + Board Briefing for Seychelles securities dealers.
11
1
FCP 4: Complaints That Count - Consumer Protection
This flagship course runs the complaint clock from first contact to closing letter: acknowledge in 2 business days, respond within 21 (up to 90 for grossly complicated cases), and close with six mandatory items in…
6h
12
22
FCP 6: Regulator-Ready — Governance, Reporting and Enforcement
Courses 1–5 of this series teach the duties of the Financial Consumer Protection Act, 2022; this course teaches how the board proves them. It covers Part II (sections 4–14), Part X (sections 40–41) and Part…
6h
12
19
FCP 5: Trusted with Their Data — Customer Data Protection
Data protection runs through every stage of the customer journey. This deep-dive course covers Part VII of the Financial Consumer Protection Act, 2022 (sections 29–32) — the core confidentiality duty, the six-part written policy, advance…
5h
40
19
FCP 3: When Customers Fall Behind — Fair Collections and Debt Recovery
When a customer falls behind, the Financial Consumer Protection Act, 2022 bans unfair, deceptive or abusive practices, including abusive collection and debt recovery practices against both the borrower and any guarantor. This course works through…
6h
40
17
FCP 2: Suitability, Disclosure and Fair Contracts
At the moment a customer signs, the Financial Consumer Protection Act, 2022 requires five things: a suitability check, full explanation and disclosure, fair contract terms, a genuine right to walk away, and a seller who…
6h
23
18
FCP 1: Fair Marketing and Transparency
Under the Financial Consumer Protection Act, 2022, no advertisement, poster, website, social media post or agent promotion may mislead, deceive, conceal or give out false information (section 17), and the product documents at every outlet…
5h
12
16
Financial Consumer Protection in 30 Minutes (Free Primer)
A free, 30-minute orientation to the Financial Consumer Protection Act, 2022 (Act 6 of 2022, consolidated to 1 September 2024) and the Complaint Handling Regulations, 2024 (S.I. 110 of 2024). It is the starting point…
30m
42
11
- 1
- 2