FCP 5: Trusted with Their Data — Customer Data Protection

Data protection runs through every stage of the customer journey. This deep-dive course covers Part VII of the Financial Consumer Protection Act, 2022 (sections 29–32) — the core confidentiality duty, the six-part written policy, advance disclosure and the right to review and correct, risk-based security and the 24-hour breach report, and the three gateways for disclosing data to a third party — for staff, managers, compliance officers, data owners and directors.

Jurisdiction: Seychelles (FSA / Central Bank of Seychelles) · For: Data Owners, IT, Operations, Front-Line Staff, Compliance Officers, Directors · CPD units: 5 · Price: €120.00 · Pass mark: 50%

Learning time: 5 hours (300 minutes): about 119 minutes of reading, 161 minutes of case studies and self-check questions, and 20 minutes for the final test. The estimated time for each lesson is shown in its title and at the top of the lesson.

What this course covers

1. Scope and Definitions
2. Confidentiality and the Six-Part Policy
3. Collection and the Right to Review
4. Storage, Security and the 24-Hour Breach Report
5. Disclosure — The Three Gateways
6. Records, Agents and Consequences

Assessment and certificate

A 10-question test follows the final lesson. A score of 50% (5 of 10) or above is a pass. You may retake the test as many times as you need, and your CPD certificate — showing your name, the course, 5 CPD units, the date and a certificate number — is issued on your first passing attempt.

Legal sources

• Financial Consumer Protection Act, 2022 (Act 6 of 2022), consolidated to 1 September 2024 (FSA)
• Financial consumer protection legislation on the FSA website

Legislation current as at: Act as consolidated to 1 September 2024. Consolidated texts are unofficial and provided for convenience only. Always check the Official Gazette for the current law.