# Frequently Asked Questions - Link: https://regulab.academy/faq/ - Published: 2026-10-01T21:26:14+03:00 - Author: Regulab Academy FAQ # Frequently asked questions CPD requirements, certificates, and how studying with Regulab Academy works. Search or pick a topic. ![Two colleagues looking at a laptop screen together](https://i0.wp.com/regulab. academy/wp-content/uploads/2026/10/regulab-laptop-pair.jpg?resize=1000%2C667&ssl =1) 12 questions How many CPD hours do I need each year? It depends on your regulator, licence type and certificate combination. Here is the summary: Cyprus: CySEC-certified persons * Basic examination register: **10 hours** a year * Advanced examination register: **15 hours** a year * AML compliance officers register: **10 hours** a year * Basic + AML compliance officers registers: **15 hours** (5 + 10) * Advanced + AML compliance officers registers: **20 hours** (10 + 10) Cyprus: Bar Association advocates * Typically around **12 hours** a year. Confirm with the Cyprus Bar Association. Seychelles * The AML/CFT Act, the Financial Consumer Protection Act, 2022 and the Complaint Handling Regulations, 2024 require **regular and continuous** staff training. They do not set a single fixed number of hours, so check any hour or unit target with the FSA or your employer. Mauritius * MLROs, Deputy MLROs and Compliance Officers of FSC licensees: at least **10 hours** of structured CPD a year under the FSC Competency Standards (Tables 16 and 17, amended June 2022). Check the FSC for your role and licence type. See our [CPD requirements guide](https://regulab.academy/cpd-requirements/) for the full rules, and always confirm your exact requirement with your regulator or professional body. When do I need to renew my CySEC certification? Within two months from the end of each calendar year. You submit a statement of continued professional training and pay the €80 annual renewal fee, and you must keep your training records and evidence for five years. [Read the CySEC renewal checklist](https://regulab.academy/cpd-requirements/#cyprus). Is staff training mandatory in Seychelles? Yes. Section 33(1)(c) of the AML/CFT Act requires reporting entities to train their officers, employees and agents; section 33(2) of the Financial Consumer Protection Act, 2022 requires adequate and continuous employee training; and section 6(1) of the Complaint Handling Regulations, 2024 requires regular complaint-handling training. [See the Seychelles training rules](https://regulab.academy/cpd-requirements/#seychelles). Will my regulator accept these courses? Our courses are built from the actual legislation and regulations for each jurisdiction, but acceptance rules differ by profession and certificate type. Regulab Academy is an independent training provider – please confirm eligibility with your regulator or professional body before relying on a course for your annual requirement. How are certificates issued? As soon as you pass a course’s test, a CPD certificate is issued in your name showing the course, CPD units, completion date, score and a unique certificate number. What is the pass mark? 50%. If you don’t pass first time, review the material and retake the test – there is no limit on attempts, except on the Board AML/CFT Accountability course, which allows three attempts. How much does a course cost? Course prices are shown in euro, from €120 for a 5-unit course up to €240 for a 10-unit course. The Financial Consumer Protection primer is free. See [Pricing](https://regulab.academy/pricing/) for the full table. How long do I have to complete a course? You have 12 months from enrolment to complete each course. What is your refund policy? If the Course is fully performed within the 14 days (that is, you complete it and a Certificate is issued), you lose your right to cancel once it is complete. If you cancel after the Course has begun but before it is complete, you must still pay for the part of the Course supplied up to the moment you tell us you wish to cancel. That amount is calculated in proportion to the full price of the Course and the part of the Course you have already received, measured by your progress as recorded on your Account (the lessons you have opened or completed). Whatever you have paid above that amount is refunded to you. See our Terms and Conditions for details. Are there any live sessions? No. Every course is fully self-study and self-paced – there are no webinars or scheduled classes to attend. Which jurisdictions are covered? Cyprus, Seychelles and Mauritius. See the [course catalogue](https://regulab.academy/catalogue/). I didn’t receive my verification email. What should I do? First check your spam or junk folder and search for “regulab.academy”. If it isn’t there, go to [Log in](https://regulab.academy/account/), enter your username and password, and choose **Resend verification email**. Only the newest email works, and its link is valid for 24 hours. If you still have nothing after a few minutes, email [contact@regulab.academy](https://regulab.academy/faq/contact@regulab.academy) and we will help. No questions match your search. Email [contact@regulab.academy](https://regulab.academy/faq/contact@regulab.academy) and we will help. ## Ready to start? Find the course for your role, or try the free primer first. [Browse courses](https://regulab.academy/catalogue/)[Start the free primer](https://regulab.academy/course/financial-consumer-protection-in-30-minutes-free-primer/)